Creating Surveys

Hussain

<p>Surveys are a powerful way to collect user feedback and understand your audience better. With Userorbit's Survey feature, you can easily create and deploy surveys to gather insights without any coding. Let's walk through how to set up your first survey!</p><h2>Getting Started</h2><p>First, head over to the Userorbit dashboard and navigate to the Surveys section. Click the "Create New Survey" button to begin.</p><img src="https://s3.us-west-1.amazonaws.com/unheard-assets/uploads/d7959d98-ed2c-4f03-a968-91bd4705cf78/54ff86d5-8578-4623-9788-760a0604df7e/new-survey-button.png" width="100%" align="center" caption="" aspectratio="9.282442748091603"><h2>Design Your Survey</h2><h3>1. Name Your Survey</h3><p>Give your survey a clear title and brief description. Make sure the title reflects what you're trying to learn from your users.</p><h3>2. Choose Your Survey Type</h3><p>Select the type of survey that best fits your needs:</p><img src="https://s3.us-west-1.amazonaws.com/unheard-assets/uploads/d7959d98-ed2c-4f03-a968-91bd4705cf78/1ac3ba90-1719-4dc7-ac4b-dc140174a0e6/survey-creation-page.png" width="100%" align="center" caption="" aspectratio="1.66078697421981"><ul><li><p><strong>Open Feedback</strong>: Perfect for collecting general user feedback</p></li><li><p><strong>NPS Survey</strong>: Measure user satisfaction and loyalty</p></li><li><p><strong>Customer satisfaction score (CSAT)</strong>: Measure customer satisfaction with specific interactions</p></li><li><p><strong>Customer Churn Rate (CCR)</strong>: Measure and understand customer retention patterns</p></li></ul><h3>3. Add Survey Questions</h3><p>Now for the core part - adding questions to your survey! You have multiple question types:</p><img src="https://s3.us-west-1.amazonaws.com/unheard-assets/uploads/d7959d98-ed2c-4f03-a968-91bd4705cf78/0b623434-b73a-4ba1-b536-15d87b5fee37/survey-edit-page.png" width="100%" align="center" caption="" aspectratio="1.6580381471389645"><ul><li><p><strong>Multiple Choice</strong>: Great for structured feedback with predefined options</p></li><li><p><strong>Rating Scale</strong>: Perfect for satisfaction or agreement measurements</p></li><li><p><strong>Text Input</strong>: Ideal for open-ended feedback and detailed responses</p></li><li><p><strong>Yes/No Questions (Buttons)</strong>: Simple binary choices for quick decisions</p></li></ul><p>For each question, you can:</p><ul><li><p>Set the question as required or optional</p></li><li><p>Add helpful descriptions or context</p></li><li><p>Customize answer options and scales</p></li></ul><h2>Test and Launch</h2><p>Always preview your survey before launching. Go through each question to ensure the flow makes sense and everything displays correctly. Once you're satisfied, hit that "Publish" button and start collecting valuable user insights!</p><h2>Wrapping Up</h2><p>Creating a Survey on Userorbit is straightforward and can provide invaluable insights into your user experience. Remember, the best surveys are iterative - analyze your results and refine your approach based on what you learn.</p><p>Need more help? <a target="_blank" rel="noopener noreferrer nofollow" class="prose-link" href="https://userorbit.com/contact"><span>contact our support team</span></a> or click on the chat bubble below for personalized assistance.</p><p>Happy surveying!</p>

How to create a Survey on Userorbit?

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Mukesh

Survey creation, question types, and appearance