This guide shows you how to customize your help center's look and feel to match your brand identity.

Before You Begin

• Ensure you have administrative access to the Userorbit Admin Panel.
• Have your brand assets ready, such as your logo file and brand color hex codes.

Steps

1. Navigate to Help Center Settings — From the Userorbit Admin Panel, go to the 'Help Center' section and then select 'Settings'.
2. Customize Primary Color and Theme — In the appearance settings, select your desired primary brand color using the color picker or by entering its hex code. Choose between a 'Light' or 'Dark' theme to set the overall aesthetic.
3. Add Your Logo — Upload your company logo. This logo will appear in the help center's header. Ensure it is in a supported format (e.g., PNG, SVG) and has a transparent background for best results.
4. Customize the Header/Hero Section — Modify the content and background of the header or hero section. You can add a custom title, description, and an optional background image to welcome users.
5. Modify the Footer — Edit the footer content to include copyright information, links to your main website, or other relevant resources.
6. Choose Layout Options — Select from available layout options for your articles and help center homepage to best present your content.
7. Preview Your Changes — Before publishing, use the 'Preview' button to see how your changes will look to users. Make any necessary adjustments.
8. Publish Your Customizations — Once satisfied, save and publish your changes to make them live.
9. Consider a Custom Domain for Full Branding — For a fully branded experience, you can also configure a custom domain for your help center. Consult your IT team or Userorbit support for advanced setup.

Verify It Worked

Open your live help center in a new browser tab or window and confirm that all your applied customizations, including colors, logo, and layout, are displayed correctly.