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Userorbit is a customer communication and engagement platform
that makes product adoption easy.

Userorbit

Mukesh

Getting Started

Plans, billing, teammates, and permissions

Account Management

Analysis

Analysis & Troubleshooting

Article lifecycle, formatting, revisions, and reactions

Articles

Best Practices

Tour settings, step config, URL targeting, and triggers

Configuration

Manage contacts, properties, import/export, and subscribers

Contacts

Create announcements, formatting, and scheduling

Creating

Checklist creation, item types, and best practices

Creating Checklists

Survey creation, question types, and appearance

Creating Surveys

Create tours, types, visual builder, and beacons

Creating Tours

Export data, user profiles, and reporting

Data & Export

Widget feed, email notifications, and changelog page

Distribution

FAQs

Tour, survey, checklist, announcement, and feedback analytics

Feature Analytics

Migrate from feedback and feature request tools

From Feedback Tools

Migrate from user onboarding and adoption tools

From Onboarding Tools

Migrate from other product management tools

From Other Tools

API authentication and reference overview

Webhooks, Segment, Zapier, Slack, and CRM integrations

Integrations

Managing

Managing Feedback

Managing Topics

Widget modules and JavaScript API reference

Modules & API

Content best practices, search, SEO, and appearance

Optimization

Hussain

Learn about Userorbit's customer engagement platform, core features, pricing plans, and how it helps product teams drive adoption.

Overview

Platform Overview

Privacy & Compliance

Quick Start

Security

Help center setup, collections, and custom domain

Setup

Roadmap creation, stages, and public access

Feedback boards, configuration, and public portal

Widget overview, configuration, and appearance

Setup & Configuration

Segmentation, URL targeting, events, and custom properties

Targeting

Survey triggers, targeting, and display frequency

Targeting & Delivery

Targeting & Display

Troubleshooting

User Identification

Framework-specific SDK installation guides

Web Installation

Step-by-step guides for migrating from other tools to Userorbit

Migration Guides

Install the Userorbit SDK in your web application. Guides for JavaScript, React, Next.js, Vue, Angular, and Google Tag Manager.

Installation & SDK

Configure and customize the Userorbit in-app widget. Control modules, appearance, positioning, and programmatic interactions.

Widget

Create interactive product tours and onboarding flows. Step-by-step guides for building walkthroughs, tooltips, and feature announcements.

Product Tours

Create in-app surveys, NPS questionnaires, and feedback forms to gather user insights and measure satisfaction.

Surveys

Build onboarding checklists and task lists to guide users through key actions and improve activation rates.

Checklists

Create and manage product announcements, changelog entries, and release notes to keep users informed of updates.

Announcements

Set up feedback boards, collect feature requests, and manage customer suggestions with voting and prioritization.

Feedback

Build and share public roadmaps to communicate your product direction and keep customers aligned with your vision.

Roadmap

Set up and manage your knowledge base. Create articles, organize collections, customize branding, and optimize for search.

Help Center

Manage contacts, segments, and targeting rules

Contacts & Targeting

Analytics

Complete API reference and integration guides. Learn to track events, identify users, and integrate Userorbit with your product.



API & Integrations

Set up custom domains for your help center, feedback portal, and roadmap. DNS configuration and SSL certificate guides.

Custom Domains

Security practices, data hosting, GDPR compliance, and data management at Userorbit.